The water line from the main in the street to the meter in your building is the owner’s to maintain, in Queens as everywhere in the city. When it leaks, we find the leak first, then repair the section or relay the whole service in copper.
Detached and semi-detached Queens houses usually sit back from the street, so the water service runs further: under the sidewalk, then a front yard or a driveway, before it reaches the meter. A house built before 1961 may still have a lead or galvanized line.
On a full relay we bring new copper from the city main to the meter, with a new curb valve, and restore the street, the sidewalk and the yard.
The water service from the city main to your meter belongs to the property owner, including the tap on the main and the curb valve under the sidewalk. When DEP finds a leak on it, the owner gets a 3-Day or 10-Day Notice, and the clock starts on the date printed on the paper. See DEP notices and compliance.
More on NYC water main repair and NYC water line replacement.
New York City stopped allowing lead service lines in 1961, so a building older than that may still have one. If yours does, we replace it in full, in copper, from the city main to the meter, with a new no-lead brass curb valve. Replacing half a lead line leaves the other half in the ground.
The digging is the quick part. The permits set the calendar.
Our customers took these photos on recent water main jobs in New York City and posted them with their Google reviews.
“The Lady Liberty crew came on time with lots of excavation equipment, explained their work plan to me and cautiously worked throughout the day to complete the installation of the new water pipe into my house. Hard working crew, left the street and sidewalk repaired and clean as was before.”
Nick K., Google review
“The crew worked hard and multiple holes were dug up. My water main pipe was replaced in one day with minimal damages to my driveway pavers. They cleaned up after they were done.”
Inna G., Google review
We work across Queens: Astoria, Long Island City, Sunnyside, Woodside, Jackson Heights, Elmhurst, Corona, East Elmhurst, Forest Hills, Rego Park, Kew Gardens, Richmond Hill, South Richmond Hill, Ozone Park, Howard Beach, Ridgewood, Maspeth, Middle Village, Glendale, Fresh Meadows, Flushing, College Point, Whitestone, Bayside, Douglaston, Little Neck, Oakland Gardens, Jamaica, Jamaica Estates, Hollis, Queens Village, Cambria Heights, Laurelton, Rosedale, Springfield Gardens, Far Rockaway, Arverne, Rockaway Beach, Breezy Point.
We also work in Brooklyn, Staten Island, the Bronx and Manhattan.
The owner, from the tap on the city main, through the curb valve under the sidewalk, to the meter in the building. DEP maintains the main in the street.
If DEP has sent a 3-Day or 10-Day Notice, it has found a leak on the owner's side. Without a notice, a wet patch at the curb that does not dry, low pressure and a jump in the bill all point to the service line. We locate the leak before anything is dug.
Yes. We find the leak the notice is about, file the permits and make the repair. See NYC DEP notices and compliance for how the notices work.
Sometimes. The city treats recently resurfaced streets as protected: opening one needs DOT approval, comes with stricter restoration rules, and some work has to wait. We check a street's status before we quote, so you know before anything is scheduled.
It changes the length of the line, which is one of the main factors in the quote. We look at the whole route, street, sidewalk, yard and driveway, before we price it, and restore everything we open.
Yes, from Astoria and Long Island City to Bayside, Jamaica, Howard Beach and the Rockaways.
Water main trouble in Queens? Call (718) 965-3500. A person answers, 24/7/365.
Sewer trouble instead? See sewer repair in Queens.
A burst service line in Astoria or a sewer backup in Bayside does not wait for business hours. A person answers the phone at any hour, and a licensed crew is dispatched across Queens for emergency water main and sewer repair, 24/7.
