DEP compliance issues require immediate corrective action. A 3-Day or 10-Day Notice signals a confirmed or suspected leak, sewer defect, or service-line issue on the owner’s side of responsibility. Failure to respond can result in water shutoff, fines, and enforcement.
Lady Liberty Contracting Corp resolves DEP notices, violations, and corrective orders by identifying the issue, performing the required water or sewer work, coordinating all permits, and securing final sign-off.
Our process eliminates uncertainty, stabilizes your property, and restores compliance within required timelines.
These are the most consistent indicators of a failing private water service line:
Immediate action required for leaks or suspected damage.
Failure to comply risks water shutoff.
DEP confirms owner-side service line leak.
Cracks, collapses, or defective traps identified.
Specific correction timeline issued by DEP.
Property must disconnect sewer and water before demolition.
DEP requires licensed contractor corrective action.
Issue cannot close until certified by DEP.
Clear explanation of requirements and deadlines.
Identify water/sewer issues cited by DEP.
DEP + DOT permits coordinated end-to-end.
Corrective repair or replacement performed.
Priority handling for time-sensitive notices.
Inspection scheduling and city liaison.
Written proof of compliance provided.
Avoid shutoff, fines, or enforcement actions.
We read and interpret the notice, identifying required actions, deadlines, and whether the issue relates to the water service line, house sewer, or both. Crews verify responsibility (city vs owner), review site conditions, and determine whether repair or replacement is mandated.
Most DEP-driven corrective work requires DEP permits, DOT street/sidewalk opening permits, and full utility mark-outs (gas, electric, telecom). We coordinate every required approval to keep the project moving within DEP deadlines.
Once permits are cleared, our team performs the required work: Water service line repair or replacement Sewer line repair or replacement House trap replacement Disconnection for demolition Leak elimination and section replacement All repairs meet NYC plumbing code and DEP compliance criteria.
DEP or DOB may require inspections to confirm the work meets city standards. We schedule, host, and document all inspections to ensure smooth approval.
After inspection approval, we submit necessary documentation and confirm closure of the violation. Property owners receive written compliance proof for records, insurance, or future filing needs.
Prevents water shutoff and enforcement actions
Ensures timely, compliant correction of cited issues
Eliminates uncertainty around complex DEP language
Provides licensed documentation for closure
Safeguards property from leaks, backups, and structural damage
Minimizes disruption through prioritized scheduling
Creates a traceable compliance record for resale or DOB filings
Contact a licensed contractor experienced in DEP corrective work. Notices have deadlines.
Yes. We prioritize overdue or near-deadline cases.
No. Some cases only require targeted repair. Scope is confirmed on-site.
Yes. We schedule and handle all required city inspections.
Only if the work requires service isolation. Shutdown windows are kept short.
Avoid shutoff, fines, and escalating DEP action. Correct violations quickly with licensed, compliant water and sewer work.
What we can show you in writing before any work starts.
Yes. Lady Liberty Contracting Corp is fully licensed, bonded and insured for water main and sewer work throughout New York City. Certificates of insurance and licence details are available on request before any work begins.
The work is carried out under a New York City Licensed Master Plumber on our own staff, not subcontracted to another firm. That matters on permitted work, because the DEP and DOT filings are pulled under the licence of the plumber responsible for the job.
Yes. Every installation and repair carries a 10-year workmanship guarantee. If an issue arises that relates to our work, we come back and put it right.
We handle them. Permit filing, inspections and sign-off are managed in-house as part of the job, including street-opening permits and the restoration that follows.
Yes. Water main and sewer replacements are large, unplanned expenses, and payment options are available. See financing and flexible payment options.
We work on the water and sewer lines that connect a property to the city main: service line repairs and replacements, sewer laterals, excavation, DEP and DOT permitted work, and the street and sidewalk restoration afterwards. That covers residential, commercial and municipal properties across all five boroughs. We do not take on interior plumbing — in-house leaks, fixtures, heating or boiler work.
A DEP notice makes you responsible for the water pipes connecting your building to the water main under the street. That section of pipe belongs to the property owner, not the city, so the repair, the permits and the inspection are all yours to arrange — and the clock on the notice is measured in business days, not calendar days.
| Notice | Time to comply | If you do not |
|---|---|---|
| 3-Day Notice | 3 business days | A $1,000 fine on your next water bill, a 10-Day Notice, and shut-off of your water service |
| 10-Day Notice | 10 business days | Water service is shut off when the notice is served and stays off until the repair is complete |
Because the count is in business days, a notice served on a Friday runs to the following Wednesday, and public holidays push it further out. The $1,000 charge is applied once; it does not increase again at the 10-day stage.
The repair must be made by a plumber licensed by the Department of Buildings to work on pipes beneath the ground. That plumber pulls the DEP and DOT permits, coordinates the inspection, and notifies DEP when the defect is corrected — which is what triggers your water service being restored. A general indoor plumbing licence is not sufficient for work on the service line.
Sources: NYC311, 3-Day or 10-Day Water Notice (KA-03089); NYC Department of Environmental Protection. Verified 31 August 2026. Confirm current requirements with DEP — deadlines and charges are set by the city, not by this company.
