On Staten Island the water service from the main to your meter is usually a long one, and like everywhere in the city it belongs to the owner. When it leaks, we find the leak first, then repair the section or relay the whole line in copper.
Longer setbacks on Staten Island mean a longer water service: from the main, under the sidewalk, then under the yard or driveway to the meter. A house built before 1961 may still have a lead or galvanized line.
On a relay we lay new copper the whole way, with a new no-lead brass curb valve, and restore what we open.
The water service from the city main to your meter belongs to the property owner, including the tap on the main and the curb valve under the sidewalk. When DEP finds a leak on it, the owner gets a 3-Day or 10-Day Notice, and the clock starts on the date printed on the paper. See DEP notices and compliance.
More on NYC water main repair and NYC water line replacement.
New York City stopped allowing lead service lines in 1961, so a building older than that may still have one. If yours does, we replace it in full, in copper, from the city main to the meter, with a new no-lead brass curb valve. Replacing half a lead line leaves the other half in the ground.
The digging is the quick part. The permits set the calendar.
Our customers took these photos on recent water main jobs in New York City and posted them with their Google reviews.
“The crew worked hard and multiple holes were dug up. My water main pipe was replaced in one day with minimal damages to my driveway pavers. They cleaned up after they were done.”
Inna G., Google review
“Lady Liberty was hired to excavate street and sidewalk as needed to relay a 1” domestic water service from the existing tap on the city main to inside the building.”
Chris W., Google review
We work across Staten Island: St. George, Tompkinsville, Stapleton, Clifton, Rosebank, Grymes Hill, Silver Lake, Sunnyside, West Brighton, Port Richmond, Mariners Harbor, Elm Park, Graniteville, Bulls Head, Willowbrook, New Springville, Bloomfield, Chelsea, Travis, Arden Heights, Annadale, Eltingville, Great Kills, Bay Terrace, Richmondtown, Tottenville, Pleasant Plains, Huguenot, Prince’s Bay.
The owner, from the tap on the city main, through the curb valve under the sidewalk, to the meter in the building. DEP maintains the main in the street.
If DEP has sent a 3-Day or 10-Day Notice, it has found a leak on the owner's side. Without a notice, a wet patch at the curb that does not dry, low pressure and a jump in the bill all point to the service line. We locate the leak before anything is dug.
Yes. We find the leak the notice is about, file the permits and make the repair. See NYC DEP notices and compliance for how the notices work.
Sometimes. The city treats recently resurfaced streets as protected: opening one needs DOT approval, comes with stricter restoration rules, and some work has to wait. We check a street's status before we quote, so you know before anything is scheduled.
Length is one of the main factors in the quote, along with depth, the street and what has to be restored. We price the actual route after we have seen it.
All of it, from St. George, Stapleton and Port Richmond on the North Shore to Great Kills, Annadale and Tottenville on the South Shore.
Water main trouble on Staten Island? Call (718) 965-3500. A person answers, 24/7/365.
Sewer trouble instead? See sewer repair on Staten Island.
A broken water main or a sewer backup on Staten Island needs a crew, not a callback. A person answers the phone at any hour, and a licensed crew is dispatched across Staten Island for emergency water main and sewer repair, 24/7.
