Water Main Repair in the Bronx

Water Main Repair in the Bronx, From the City Main to Your Meter

The water line from the main in the street to the meter in your building belongs to the owner, in the Bronx as everywhere in the city. When it leaks, we find the leak first, then repair the section or relay the whole service in copper, sized for the building.

Bronx Water Main Repair and Replacement

New concrete sidewalk panel poured around a curb box cover after a water service relay
Case backhoe and crew opening the roadway to install a new water pipe to a house

Bigger Buildings, Bigger Services

Bronx apartment buildings usually need a bigger water service than a single house, and some have a separate fire service line. Older buildings may still have lead or galvanized lines.

On a relay we lay copper from the city main, size the new service to the building, and agree the shutdown with building management before the water goes off.

Signs Your Water Line Is Leaking

  • Water at the curb or sidewalk that does not dry after a few days without rain
  • Low pressure through the whole building
  • A water bill that jumped for no reason
  • A hiss under the sidewalk
  • Cloudy or rusty water
  • A leaking curb valve

Whose Line Is It, and What a DEP Notice Means

The water service from the city main to your meter belongs to the property owner, including the tap on the main and the curb valve under the sidewalk. When DEP finds a leak on it, the owner gets a 3-Day or 10-Day Notice, and the clock starts on the date printed on the paper. See DEP notices and compliance.

Repair or Relay?

A repair is usually enough when

  • There is a single leak on a copper line in otherwise good condition
  • Pressure is normal everywhere except near the leak
  • The line has not failed before

Relay the whole line when

  • The pipe is lead or galvanized: patching it leaves the rest in the ground
  • Leaks keep coming back after repairs
  • Pressure is low throughout the building, or the water runs brown
  • The building needs a larger service

More on NYC water main repair and NYC water line replacement.

Lead Service Lines

New York City stopped allowing lead service lines in 1961, so a building older than that may still have one. If yours does, we replace it in full, in copper, from the city main to the meter, with a new no-lead brass curb valve. Replacing half a lead line leaves the other half in the ground.

How a Bronx Water Main Job Runs

  1. Locate the leak. Before anything is dug, so the excavation goes where the problem is.
  2. Permits and mark-out. We file with DEP, pull the DOT street-opening permit, and call in the utility mark-out.
  3. Open the street or sidewalk. For an apartment building, the water shutdown is scheduled with management, and tenants hear about it first.
  4. Repair or relay. Type K copper and no-lead brass fittings, tapped to the city main where a new connection is needed, under the licence of Master Plumber #2389.
  5. Pressure test and inspect. Before anything is backfilled.
  6. Restore. Backfill, then the sidewalk, curb, street or yard put back.

The digging is the quick part. The permits set the calendar.

From Recent Water Main Jobs, in Our Customers' Words

Our customers took these photos on recent water main jobs in New York City and posted them with their Google reviews.

Crew member setting a valve box at the curb during a water service relay
Customer photo. Setting the valve box at the curb on a water service relay.
Hand-dug excavation beside a brick house for a water service line, soil piled on a tarp
Customer photo. Excavating beside the house for the new water line.
Crew working in the roadway with a compactor during restoration after a water main replacement
Customer photo. Restoring the street after a water main replacement.
Opening in a basement floor where the new water service line enters the building
Customer photo. Where the new water line comes into the building.

“Lady Liberty was hired to excavate street and sidewalk as needed to relay a 1” domestic water service from the existing tap on the city main to inside the building.”

Chris W., Google review

“The Lady Liberty crew came on time with lots of excavation equipment, explained their work plan to me and cautiously worked throughout the day to complete the installation of the new water pipe into my house. Hard working crew, left the street and sidewalk repaired and clean as was before.”

Nick K., Google review

Read all our Google reviews

Where We Do Water Main Work in the Bronx

We work across the Bronx: Mott Haven, Melrose, Hunts Point, Longwood, Morrisania, Highbridge, Concourse, Port Morris, Tremont, Mount Hope, Riverdale, Kingsbridge, Bedford Park, Norwood, University Heights, Fordham, Spuyten Duyvil, Fieldston, Pelham Bay, Throgs Neck, Parkchester, Soundview, Castle Hill, Westchester Square, Morris Park, Pelham Gardens, Country Club, Wakefield, Williamsbridge, Woodlawn, Baychester, Eastchester, Edenwald, Olinville.

We also work in Brooklyn, Queens, Staten Island and Manhattan.

Bronx Water Main FAQs

Who is responsible for the water line to a Bronx building?

The owner, from the tap on the city main, through the curb valve under the sidewalk, to the meter in the building. DEP maintains the main in the street.

How do I know the leak is on my side?

If DEP has sent a 3-Day or 10-Day Notice, it has found a leak on the owner's side. Without a notice, a wet patch at the curb that does not dry, low pressure and a jump in the bill all point to the service line. We locate the leak before anything is dug.

Can you help with a DEP 3-Day or 10-Day Notice?

Yes. We find the leak the notice is about, file the permits and make the repair. See NYC DEP notices and compliance for how the notices work.

My street was just repaved. Can you still open it?

Sometimes. The city treats recently resurfaced streets as protected: opening one needs DOT approval, comes with stricter restoration rules, and some work has to wait. We check a street's status before we quote, so you know before anything is scheduled.

Can you replace the water service for an apartment building?

Yes. We size the new service to the building, plan the shutdown with management, and relay the line from the city main to the meter.

Do you install fire service lines too?

Yes. Fire sprinkler mains are one of our services, and on a larger building we look at both lines together.

Water main trouble in the Bronx? Call (718) 965-3500. A person answers, 24/7/365.

Sewer trouble instead? See sewer repair in the Bronx.

Emergency Sewer and Water Main Service, 24/7

A sewer backup in a Bronx apartment building affects every tenant at once. A person answers the phone at any hour, and a licensed crew is dispatched across the Bronx for emergency water main and sewer repair, 24/7.

Call (718) 965-3500 Message Us